Privacy Policy
This Privacy Policy explains how Uniqus Limited collects, uses, stores, and protects your personal information in compliance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Uniqus Limited provides alternative legal services, including assistance as McKenzie Friends and related support services. For the purposes of data protection legislation, Uniqus Limited is the “data controller” of your personal information.
2. Personal Data We Collect
We may collect and process the following types of personal data:
- Name, address, contact details (including telephone number and email address)
- Identification documents and information
- Case details and documentation
- Correspondence records (including email, letters, and notes of meetings or calls)
- Payment and transaction details
- Special category data (such as health information) where relevant and provided by you
3. How We Collect Your Data
We collect information directly from you when you engage with us, submit enquiries, provide documents, communicate via email, telephone, or other means, and through our website or other digital services.
4. How We Use Your Data
Your personal data may be used for the following purposes:
- Providing and managing our services
- Assisting you with your legal matters and casework
- Communicating with you regarding your enquiry or case
- Processing payments and managing accounts
- Complying with legal obligations and regulatory requirements
- Keeping records as required for business and audit purposes
5. Lawful Basis for Processing
We process your data under one or more of the following legal bases:
- Performance of a contract with you or to take steps at your request before entering into a contract
- Compliance with a legal obligation
- Legitimate interests, including the provision of our services and business administration
- Consent, where you have provided it, for example for marketing or the processing of special category data
6. Sharing Your Data
We may share your data with:
- Service providers who support our business operations (such as IT, accounting, or administrative services)
- Legal representatives or consultants assisting with your matter (with your consent or as instructed)
- Courts, tribunals, regulatory authorities, or law enforcement agencies, where required by law or regulation
- Any other parties with your consent or at your direction
We do not sell your personal data to third parties.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. This includes secure storage, restricted access, encryption, and regular review of our information security policies and procedures.
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of your case and applicable regulations. When your data is no longer required, it will be securely deleted or anonymised.
9. International Data Transfers
We generally store your personal data within the United Kingdom. If it is necessary to transfer your data outside the UK or the European Economic Area, we will ensure that appropriate safeguards are in place in accordance with data protection law.
10. Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure (the “right to be forgotten”) in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing, including for direct marketing
- Right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
11. Cookies and Website Data
Our website may use cookies or similar technologies to enhance your experience. You can control your cookie preferences through your browser settings. For further information, please refer to our separate Cookies Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email.
13. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights or make a complaint, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.